Return policy and refund

In CLICKJEANS we want that our clients are satisfied with the products purchased. If for any reason the product is sent, it presents some imperfect, we provide replacement the same or the cancellation of the transaction and refund the purchase price of the product, by means of a process is simple and free of charge.

It is important not to use or break the product to be returned, being that as a first condition that results from the replacement of product or refund of the same amount, it is necessary that your return will be returned to CLICKJEANSin the same state in which they were sent by CLICKJEANS.

That is to say, if the package arrives broken or open please do the following to be able to report it and return the money or send you a new package:

  1. Take photos of the package when it is received in a poor state. 
  2. To send the pictures and report the event immediately to the whatsapp 3115044967 | 3134035736 | 3202379593, or by e-mail clickjeansoficial38@gmail.com, You have 24 hours to report any anomaly. The time starts to count from which the packet is received.
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